NOTICE: Upon enrolment, you will be contacted by Carlene at carlenebb@speakingtech.ca with next steps.

Visit our website for additional information: ISO 9001 Lead Implementer Self-Study or ISO 9001 Lead Implementer eLearning.

This training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining a Quality Management System, QMS, based on ISO 9001. Participants will also gain a thorough understanding of the best practices of QMS and consequently improve an organization’s customer satisfaction and overall performance and effectiveness. With the Self-Study and eLearning delivery modes, this course is offered on an on-going basis, and it is perfectly suited for participants who have limited time to attend training sessions. You will have 24/7 access to pre-recorded videos plus the regular training course materials with the additional files available in an editable format (case study & exercises with correction key files). Choose your training dates, learn at your own pace/time, and take the exam when it is convenient for you.