This training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining a Quality Management System, QMS, based on ISO 9001. Participants will also gain a thorough understanding of the best practices of QMS and consequently improve an organization’s customer satisfaction and overall performance and effectiveness. With the self-study delivery mode, this course is offered on an on-going basis, and is perfectly suited for participants who have limited time to attend training sessions. You have the flexibility to choose the dates that you would like to do the course, learn at your own pace/time, and take the exam when it is convenient for you. You will have 24/7 access to the training course materials, information & practical examples, along with files in an editable format (case study & exercises with correction key files). Need more information? Contact Carlene: carlenebb@speakingtech.ca or visit https://technologicallyspeaking.ca/product/iso-9001-lead-implementer-french-self-study/ to get started.