This is a Virtual training Learning Objectives By participating in this training course, you will: Understand the basic service management concepts, definitions, and approaches Get acquainted with the ISO/IEC 20000-1 requirements for a service management system Develop a general understanding of how an organization can meet the requirements of ISO/IEC 20000-1 contact infopenielexpert@peniel.com.ng or call +2348037050085 for more information