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Examination Rules and Policies


1. REGISTER FOR A CERTIFICATION EXAM

As a global provider of training, examination and certification services, certification exams are offered through our Resellers worldwide. To find a training provider, check the list here: https://pecb.com/partner/active_partners

Also, PECB training schedule is available here.

To ensure equal opportunities for all qualified persons, PECB will make reasonable accommodations for candidates when appropriate. If you require special accommodations related to a disability in order to take the examination, please inform the partner/distributors in order for them to arrange the exam session properly. The information you provide and any documentation regarding your disability and your need or accommodation will be treated with strict confidentiality.

Click here to download Special Accommodations for Candidates with Disabilities Form 

2. EXAM CANCELLATION

Please contact the Reseller in your region for any changes regarding examination date, time, location, or other details.

3. PREPARE FOR A CERTIFICATION EXAM

Candidates are responsible for their own study and preparation for the exam. No specific set of courses or curriculum of study is mandatory as part of the certification process. The completion of a recognized PECB course or program of study can significantly enhance your chance of passing a PECB certification examination.

4. TAKE A CERTIFICATION EXAM 

Candidates will be required to arrive at least thirty (30) minutes before the exam starts. Candidates arriving late will not be given additional time to compensate for the late arrival and may even be denied entry to the exam (if they arrive more than 5 minutes after the beginning of the exam scheduled time). A candidate that had exclusively registered for an exam (who did not follow a training course) and does not show up the day of the exam will have to register for a new exam.

All candidates will need to present a valid identity card with a picture such as a national ID card, driver’s license or passport to the invigilator (applicable for the online exams also). The duration of the exam varies according to the type of examination taken (see description of the different exams for more details at https://pecb.com/en/examination).

Additional time can be provided to candidates taking the exam in a language different than their mother tongue, when requested by the candidates on the exam day (paper-based):

  • Foundation exam: 10 minutes
  • Manager exams:  20 minutes
  • Lead-exams: 30 minutes

There are two exam types:

  1. Multiple choice “closed book” exams where the candidates are not allowed to use anything but the exam paper and a pen/pencil. Usually, Foundation and Transition exams are in multiple-choice type.
  2. Essay type “open book” exams where the candidates are only allowed to use the following reference materials:
  • A copy of the standard in paper hardcopy
  • Course notes from the Participant Handout
  • Any personal notes made by the student during the course
  • A hard copy dictionary

Note: To know the type of a specific exam, please refer to the respective Exam Preparation Guides: https://pecb.com/en/exam-preparation-guides.

There are two formats PECB exams can be taken:

  1. Paper-based exam format, where the exam is provided in paper form to candidates, and the examination session is supervised by a PECB Approved Invigilator
  2. Online exam format, where the exam is provided electronically via the PECB Exams application, and the session is monitored remotely by a PECB Invigilator via the application and external/integrated camera. 

Note: The use of electronic devices, such as tablets and cell phones, is not allowed.

5. RECEIVE YOUR EXAM RESULTS

Results will be communicated via email within a period of:

  • Six to eight weeks from the exam date for essay type exams
  • Two to four weeks from the exam date for multiple-choice exams (for online format, results will be communicated immediately after completing the exam)

The candidate will be provided with only two possible exam results: pass or fail, rather than an exact grade. 

Candidates who successfully complete the exam will be able to apply for a certified scheme.

In the case of exam failure, the results will be accompanied with the list of domains in which the candidate has failed to fully answer the question(s). This can help the candidate to better prepare for a retake exam. 

Candidates who disagree with the exam results, may file a complaint by following the steps as described in the Complaint and Appeal Procedure which is available in the following link: https://pecb.com/complaint-and-appeal-procedure.

6. EXAM RETAKE POLICY

There is no limit on the number of times a candidate may retake an exam. However, there are some limitations in terms of allowed time frame in between exam retakes, such as:

  • If a candidate does not pass the exam on the first attempt, he/she must wait 15 days for the next attempt (first retake). Retake fee applies.
    Note: Students, who have completed the full training but failed the written exam, are eligible to retake the exam once for free within a 12 month period from the initial date of the exam.
  • If a candidate does not pass the exam on the second attempt, he/she must wait 3 months (from the initial date of the exam) for the next attempt (second retake). Retake fee applies.
  • If a candidate does not pass the exam on the third attempt, he/she must wait 6 months (from the initial date of the exam) for the next attempt (third retake). Retake fee applies.

After the fourth attempt, a waiting period of 12 months from the last session date is required, in order for candidate to sit again for the same exam. Regular fee applies. 

For the candidates that fail the exam in the second retake, PECB recommends to attend an official training in order to be better prepared for the exam. 

To arrange exam retakes (date, time, place, costs), the candidate needs to contact the PECB Reseller who has initially organized the session. 

7. EXAMINATION SECURITY

A significant component of a successful and respected professional certification credential is maintaining the security and confidentiality of the exam. PECB relies upon the ethical behaviour of certificate holders and applicants to maintain the security and confidentiality of PECB examinations. When someone who holds PECB credentials reveals information about PECB examination content, they violate the PECB Code of Ethics (read here: https://pecb.com/en/pecb-code-of-ethics). PECB will take action against individuals who violate PECB Policies and the Code of Ethics. Actions taken may include permanently barring individuals from pursuing PECB credentials and revoking certifications from those who have been awarded the credential. PECB will also pursue legal action against individuals or organizations who infringe upon its copyrights, proprietary rights, and intellectual property.

8. EXAM TIPS

On the day of the exam:

  1. Plan to arrive at the exam site at least 30 minutes prior to your appointment
  2. Get a good night's rest the night before
  3. Eat a well-balanced meal prior to reporting to the exam center. Avoid excessive stimulants such as caffeine
  4. Read and follow the instructions carefully. Ask the Invigilator for clarification if you are not sure about the instructions
  5. Periodically check your progress. This will allow you to make any adjustments in time. Pay attention to the time you have left to finish the exam
  6. Only the questions you answer correctly are scored. There are no penalties for answering a question incorrectly, so answer as many questions as you can. If you are unsure of a response, eliminate as many options as possible, and choose an option from those that remain

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