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Examination Rules and Policies


1. REGISTER FOR A CERTIFICATION EXAM

As a global provider of training, examination and certification services, certification exams are offered through our Resellers worldwide. To find a training provider, check the list here: https://pecb.com/partner/active_partners

Also, PECB training schedule is available here.

To ensure equal opportunities for all qualified persons, PECB will make reasonable accommodations for candidates when appropriate. If you require special accommodations related to a disability in order to take the examination, please inform the partner/distributors in order for them to arrange the exam session properly. The information you provide and any documentation regarding your disability and your need or accommodation will be treated with strict confidentiality.

Click here to download Special Accommodations for Candidates with Disabilities Form 

2. EXAM CANCELLATION

Please contact the Reseller in your region for any changes regarding examination date, time, location, or other details.

3. PREPARE FOR A CERTIFICATION EXAM

Candidates are responsible for their own study and preparation for the exam. No specific set of courses or curriculum of study is mandatory as part of the certification process. The completion of a recognized PECB course or program of study can significantly enhance your chance of passing a PECB certification examination.

4. TAKE A CERTIFICATION EXAM 

Candidates will be required to arrive at least thirty (30) minutes before the exam starts. Candidates arriving late will not be given additional time to compensate for the late arrival and may even be denied entry to the exam (if they arrive more than 5 minutes after the beginning of the exam scheduled time). A candidate that had exclusively registered for an exam (who did not follow a training course) and does not show up the day of the exam will have to register for a new exam.

All candidates will need to present a valid identity card with a picture such as a national ID card, driver’s license or passport to the invigilator (applicable for the online exams also). The duration of the exam varies according to the type of examination taken (see description of the different exams for more details at https://pecb.com/examination).

Additional time can be provided to candidates taking the exam in a language different than their mother tongue, when requested by the candidates on the exam day (paper-based):

  • Foundation exam: 10 minutes
  • Manager exams:  20 minutes
  • Lead-exams: 30 minutes

There are two exam types:

  1. Multiple choice “closed book” exams where the candidates are not allowed to use anything but the exam paper and a pen/pencil. Usually, Foundation and Transition exams are in multiple-choice type.
  2. Essay type “open book” exams where the candidates are only allowed to use the following reference materials:
  • A copy of the standard in paper hardcopy
  • Course notes from the Participant Handout
  • Any personal notes made by the student during the course
  • A hard copy dictionary

Note: To know the type of a specific exam, please refer to the respective Exam Preparation Guides: https://pecb.com/en/exam-preparation-guides.

There are two formats PECB exams can be taken:

PECB exams are available in two formats:

  1. Paper-based format: Exams are provided on paper to candidates. The use of electronic devices, such as laptops, tablets, smartphones, etc., is not allowed. The exam session is supervised by a PECB Approved Invigilator.
  2. Online format: Exams are provided electronically via the PECB Exams application to candidates. The use of electronic devices, such as tablets and cell phones, is not allowed. The exam session is supervised remotely by a PECB Invigilator via the PECB Exams application and external/integrated camera.

5. RECEIVE YOUR EXAM RESULTS

Exam results will be communicated via email within a period of three to eight weeks from the exam date for essay type exams, two to four weeks for multiple-choice paper-based exams, and instantly for online multiple-choice exams. There will be no exact grade included in the communication of the results to the candidate, only pass or fail.

Candidates who successfully complete the exam will be able to apply for one of the credentials in the respective certification scheme.

In the case of exam failure, the results will be accompanied with the list of domains in which the candidate has failed to fully answer the question(s). This can help the candidate to better prepare for a retake exam. 

Candidates that disagree with the results may request for a reevaluation by writing to results@pecb.com within 30 days from the date they receive the exam results. Reevaluation requests received after 30 days will not be processed. If candidates do not agree with the results of the reevaluation, they have 30 days from the date when they received the reevaluated exam results to file a complaint through the PECB Ticketing System. Complaints received after 30 days will not be processed.

6. EXAM RETAKE POLICY

There is no limit on the number of times that a candidate may retake an exam. However, there are certain limitations in terms of the allowed time frames between exam retakes.

  • If a candidate does not pass the exam on the 1st attempt, the candidate must wait 15 days (from the initial date of the exam) for the next attempt (1st retake). The retake fee applies.
    Note: Candidates who have completed the full training course but failed the written exam are eligible to retake the exam once for free within a 12-month period from the initial date of the exam.
  • If a candidate does not pass the exam on the 2nd attempt, the candidate must wait three months (from the initial date of the exam) for the next attempt (2nd retake). The retake fee applies.
  • If a candidate does not pass the exam on the 3rd attempt, the candidate must wait six months (from the initial date of the exam) for the next attempt (3rd retake). The retake fee applies.
  • After the fourth 4th attempt, the waiting period for further retake exams is 12 months from the date of the last attempt. The retake fee applies.

For candidates that fail the exam in the 2nd retake, PECB recommends to attend a training course in order to be better prepared for the exam.

To arrange exam retakes (date, time, place, costs), candidates need to contact the PECB Reseller/Distributor who has initially organized the training session.

7. EXAMINATION SECURITY

A significant component of a successful and respected professional certification credential is maintaining the security and confidentiality of the exam. PECB relies upon the ethical behavior of certificate holders and applicants to maintain the security and confidentiality of PECB exams. Any disclosure of information about the content of PECB exams indicates violation of PECB’s Code of Ethics. PECB will take action against individuals who violate PECB Policies and the Code of Ethics. These actions include permanently barring individuals from pursuing PECB credentials and revoking the awarded credentials. PECB will also pursue legal action against individuals or organizations who infringe upon its copyrights, proprietary rights, and intellectual property.

8. EXAM TIPS

On the day of the exam:

  1. Plan to arrive at the exam site at least 30 minutes prior to your appointment
  2. Get a good night's rest the night before
  3. Eat a well-balanced meal prior to reporting to the exam center. Avoid excessive stimulants such as caffeine
  4. Read and follow the instructions carefully. Ask the Invigilator for clarification if you are not sure about the instructions
  5. Periodically check your progress. This will allow you to make any adjustments in time. Pay attention to the time you have left to finish the exam
  6. Only the questions you answer correctly are scored. There are no penalties for answering a question incorrectly, so answer as many questions as you can. If you are unsure of a response, eliminate as many options as possible, and choose an option from those that remain

 

 

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