Bringing new perspectives on the approaches, methodologies, tools and technologies, which organizations can use to bring about improvements in their operations. The perspective isolates the issues and finds solutions, and is a catalyst for specific changes to technologies, processes, job roles or organization structures. With this systemic approach and improvements in QMS, an organization makes a difference to the customer and provides a lasting effect.
Main points covered:
• How organizations can use new perspectives to bring about improvements
• In which ways this systemic approach makes a difference
• How perspectives isolate issues and find solutions
Presenter:
This webinar was presented by PECB Certified Trainer and Managing Director of MMCAFRICA Mr. George Ogoti.