Digital / Business transformation , ITSM , InfoSec , Business Intelligence (AI,NLP, ML and LLM) and Customer Experience Expert and Consultant. With 28+ hands on experience in managing 24x7 mission critical services delivery in several multinational organizations. PECB Certified ISO 27001 LI/LA, 27701 LI , 22301 LI , 20000, 42001  and 27032.  PECB Certified Trainer (1000+ training hours). PECB Certified Lead CyberSecurity Manager and DORA Lead Manager.   CCSK and ISC2 CC. COPC

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