Es importante recordar que la gestión del riesgo contri....
Winning approach towards successful ISO IEC 20000 Certification
- Brief overview of the Standard content
- The different parts in ISO/IEC 20000
- Critical important terms/concepts in ISO/IEC 20000 to prepare and position your ISO/IEC 20000 certification
- How to define your certification Scope
- How best to proceed to prepare for meeting the requirements of the standard