Es importante recordar que la gestión del riesgo contri....
Service Catalog among frameworks and standards
The webinar covers:
- Service Catalog in ITIL
- Service Catalog in ISO/IEC 20000
- Service Catalog in COBIT 5.0
- How to achieve the best situation for your IT organization
Presenter:
This session was presented by Yahia Al Anwar. He is a senior IT Services Management and Project Management consultant of EGYBYTE with more than 20 years of international experience in ITSM, systems management, security and infrastructure.
Organizer: Vlerar Shala
