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Role of BRM in fast track achievement of ISO IEC 20K

Continuity, Resilience, and Service Management 2015.10.14

This webinar covers:

BRM (business relationship management) process overview
Benefits of achieving the ISO/IEC 20K
Logical Approach to target the achievement of ISO/IEC 20K
Role of BRM in fast track achievement of ISO/IEC 20K
Challenges and Critical Success Factors for this approach

Organizer: Tim Rama, PECB

Presenter: Ahmad Yasser Alshareef, an experienced Service Management Architect and part of MegaSoft IT Consulting & Training.

PECB Webinar: Role of BRM in fast track achievement of ISO/IEC 20K from PECB

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