Es importante recordar que la gestión del riesgo contri....
How Business Top Management Sees ITSM Implementation Projects
The webinar covers:
- What business top management think about IT?
- How IT Department think about ITIL?
- What ITSM and GEIT theories say?
- Why ITIL implementation projects fail sometimes?
- How can IT Dept. make the ITIL implementation projects succeed?
Presenter:
This webinar was presented by Mr. Mostafa Alshamy. He is IT Services and Training Manager of EGYBYTE with more than 13 years of international experience in ITSM, systems management, security and infrastructure.
Organizer: Vlerar Shala
