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Centralized operations – Risk, Control, and Compliance

Continuity, Resilience, and Service Management 2016.03.07

The webinar covers:
  • Centralized operation models (shared services)
  • The benefits case
  • Options for managing risk, control and compliance in centralized operations

Presenter:
This session was presented by Steve Tremblay, Senior ITSM Consultant and Trainer at ExcelsaTech, and a PECB Certified Trainer.

Date/Time: March 7, 2016
 
Organizer: Vlerar Shala
 

Link of the webinar on YouTube:

Slides of the webinar:

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