Es importante recordar que la gestión del riesgo contri....
Benefits of Implementing ISO 20000 within your Organization
ISO/IEC 20000 is an internationally recognized standard for IT Service Management. The standard outlines how to implement IT services that are driven by and support business objectives – rather than just technology needs. By achieving the ISO 20000 certification, your organization will be able to gain benefits such as: improving corporate image and credibility, increased customer confidence, reduction in incidents and improved incident management.
Main points covered:
- Improving corporate image and credibility
- Increased customer confidence
- Reduction in incidents and improved incident management
Presenter:
This webinar was hosted by Olutimilehin Oyesanya. Mr. Oyesanya is a technology management consultant, certified information systems security processional, certified information systems auditor, project management professional and a PECB Certified Trainer.
Date: April 18, 2016
Organizer: Vlerar Shala
