Event Details
Event Information
Enroll Now| Course | ISO/IEC 20000 Foundation |
|---|---|
| Start Date | 2017-06-24 |
| End Date | 2017-06-25 |
| Course Language | English |
| Language of Instruction | English |
| Where | Ethnos Training Centre - Osapa Lekki |
| Trainer Name | Goodness Okpani |
| Event Status | Planned |
Event Description
This course enables participants to learn about the best practices for implementing and managing an IT Service Management System as specified in ISO/IEC 20000-1:2005, as well as the best practices for implementing the IT Service Management processes starting from the ISO 20000: planning and implementing new and changed services, service delivery process, relationship management process, problem resolution process, control processes and release processes.
Company Information
| Company Name | Ethnos Training Centre |
|---|---|
| Address | 2 Muritala Eletu Street |
| City | Osapa Lekki |
| Province | State | Region | Lagos |
| Event Country | Nigeria |
| Zip | Postal Code | 23401 |
| Phone | 014546589 |
| Fax | |
| ethnos@ethnosit.net | |
| Website | http://www.ethnosit.net |