For those planning training sessions or candidates intending to take an online exam during this period, we will be offering online exam sessions on December 27 and 29, as well as January 5, 2024. You can check the link to online exam events here.

PECB signs a partnership agreement with CX Touchpoints Group LTD

Featured News 2023-07-27
2023-06-27– It is with great pleasure that PECB announces a new partnership agreement with CX Touchpoints Group LTD. This step will enable the distribution of PECB training courses in Cameroon, and will ensure that the respective companies will give expertise-based contribution in offering and organizing PECB courses. 
“We are very excited about this partnership as we have always welcomed partnerships with companies whose objectives align with our own,” said Tim Rama, CEO of PECB. He added that CX Touchpoints Group LTD achieved great success in the individual CX certification programs “Both PECB and CX Touchpoints Group LTD have proven to have great success in individual trainings and this is an indicator that both parties will complement one another in achieving their goals and objectives. Partnerships have grown substantially in the past few years and initiatives aimed specifically at developing and sustaining partnerships have been an important factor in our success. We both have great teams of professionals and resources that will serve to systematically support this partnership,” concluded Rama.
Kpunsa Fomunyuy Mbinkar, Managing Partner, CX Touchpoints Group LTD
CX Touchpoints Group LTD is pleased to announce a great partnership agreement with the Professional Evaluation and Certification Board (PECB). This new collaboration will permit CX Touchpoints Group to better meet the skills needs of organizations in Cameroon in line with its mission of employee development and quality assurance.
“We CX Touch Points are thrilled about this partnership with PECB as it creates the possibility for us to showcase our expertise and provide our clients with an all-rounded service capable of integrating both companies and professionals into a unique and rich learning ecosystem’, said Kpunsa, Managing Partner CX Touchpoints. He emphasized on the fact that PECB like CX Touchpoints have both built a niche and reputation as certification bodies capable of satisfactorily serving society efficiently in every context. Sharing a similar vision will therefore imply; provision of reliable service, building a well-trained workforce as well as sustainable growth’’, Kpunsa explained.
About PECB 
PECB is a certification body that provides education, certification, and certificate programs for individuals on a wide range of disciplines.
We help professionals and organizations show commitment and competence by providing them with valuable education, evaluation, certification, and certificate programs against rigorous internationally recognized standards. Our mission is to provide our clients with comprehensive services that inspire trust, continual improvement, demonstrate recognition, and benefit the society as a whole. For further information about PECB’s principal objectives and activities, visit
About CX Touchpoints Group LTD 
CX Touchpoints Group is a certification and experience management company providing organizations and individuals with tools and skills necessary to develop and implement unique customer experience strategies and quality assurance.
Empowering its clients and partners with the ability to develop customer-centric cultures, proactive and customer-focused teams, as well as processes and systems that create sustainable value for both the customers and the organization. 
Its mission is to transform experience management in Africa, through human capacity development and the adoption of technologies. For further information about CX Touchpoints, visit