ISO 9001 Introduction

Why should you attend?

ISO 9001 Introduction is a one-day training course which introduces you to the basic concepts of quality, quality management, and ISO 9001 requirements for a quality management system (QMS). Moreover, this training course shows the highlights the benefits of a QMS and concludes with a section containing useful guidance on the certification of the QMS.

Who should attend?

This training course is intended for:

  • Individuals seeking a simplified introduction to quality, quality management, and ISO 9001
  • Consultants, advisors, and professionals wishing to get acquainted with ISO 9001 requirements for a QMS
  • Personnel responsible for managing, maintaining, and improving the quality of the products and services in an organization
  • Professionals aspiring to pursue a career in quality management

Learning objectives

By the end of this training course, the participant will:

  • Understand the main concepts and definitions related to quality
  • Understand the structure and elements of a QMS based on the requirements of ISO 9001 

Educational approach

The training course is participant centered and contains:

  • Essay-type exercises and multiple-choice quizzes
  • Interactions between trainer and participants by means of questions, discussions, and explanations


There are no prerequisites to participate in this training course.


More Details

  • This one-day training course is comprised of the following sections:

    • Section 1: Training course objectives and structure
    • Section 2: Standards and regulatory frameworks
    • Section 3: Fundamental concepts and principles of quality management
    • Section 4: An overview of ISO 9001 requirements — Clauses 4 to 10
    • Section 5: Preparation for the certification audit
    • Section 6: Closing of the training course
    • PECB will provide over 100 pages of instructional materials containing explanations, guidelines, and practical examples.
    • An attestation of course completion worth 7 CPD (Continuing Professional Development) credits will be issued to participants who attend the training course.

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