This five-day intensive course enables participants to develop the
necessary expertise to audit a Quality Management System (QMS) based on ISO
9001:2015 and ensure that the organization is competent in maintaining its
quality management system. The Lead Auditor training will equip
participants with the skills and ability to perform audits by applying
widely recognized audit principles, procedures and techniques. During this
training, the participant will acquire the necessary knowledge and skills
to proficiently plan and perform internal and external audits in compliance
with ISO 19011; the certification process according to ISO 17021.
Based on practical exercises, the participant will develop the skills
(mastering audit techniques) and competencies (managing audit teams and
audit program, communicating with customers, conflict resolution, etc.)
necessary to efficiently conduct an audit.
Who should attend?
Internal auditors
Auditors wanting to perform and lead Quality Management System (QMS)
certification audits
Project managers or consultants wanting to master the Quality Management
System audit process
Persons responsible for the Quality conformity in an organization
Members of a Quality team
Expert advisors in Quality Management Systems
Technical experts wanting to prepare for a Quality audit function
Learning objectives
To acquire the expertise to perform an ISO 9001 internal audit following
ISO 19011 guidelines
To acquire the expertise to perform an ISO 9001 certification audit
following ISO 19011 guidelines and ISO 17021 specifications
To acquire the necessary expertise to manage a QMS audit team
To understand the operation of an ISO 9001 conformant Quality Management
System
To understand the relationship between a Quality Management System and
compliance with the requirements of different stakeholders of the
organization
To improve the ability to analyze the internal and external environment of
an organization, and audit decision-making in the context of a QMS
Course Agenda
Day 1: Introduction to Quality Management and ISO 9001
Course objectives and structure
Standard and regulatory framework
Certification process
Fundamental principles of quality management
Quality Management System (QMS)
Day 2: Audit principles, preparation and launching of an audit
Fundamental audit concepts and principles
Audit approach based on evidence and risk
Initiating the audit
Stage 1 audit
Preparing the stage 2 audit (on-site audit)
Stage 2 audit (Part 1)
Day 3: On-site audit activities
Stage 2 audit (Part 2)
Communication during the audit
Audit procedures
Creating audit test plans
Drafting audit findings and non-conformity reports
Day 4: Closing the audit
Documentation of the audit and quality review
Closing the audit
Evaluating action plans by the auditor
Beyond the initial audit
Managing an internal audit programme
Competence and evaluation of auditors
Closing the training
Day 5: Certification Exam
Prerequisites
ISO 9001 Foundation Certification or basic knowledge of ISO 9001 is
recommended
Educational approach
This training is based on both theory and practice:
Sessions of lectures illustrated with examples based on real cases
Practical exercises based on a full case study including role playings and
oral presentations
Review exercises to assist the exam preparation
Practice test similar to the certification exam
Examination and Certification
The “PECB Certified ISO 9001 Lead Auditor” exam fully meets the
requirements of the PECB Examination and Certification Programme (ECP). The
exam covers the following competence domains:
Domain 1: Fundamental principles and concepts of Quality
Domain 2: Quality Management System (QMS)
Domain 3: Fundamental Audit Concepts and Principles
Domain 4: Preparation of an ISO 9001 audit
Domain 5: Conducting an ISO 9001 audit
Domain 6: Closing an ISO 9001 audit
Domain 7: Managing an ISO 9001 audit program
The “PECB Certified ISO 9001 Lead Auditor” exam is available in
different languages (the complete list of languages can be found in the
examination application form)
Duration: 3 hours
For more information about exam, refer to PECB section on ISO 9001 Lead
Auditor Exam
After successfully completing the exam, participants can apply for the
credentials of PECB Certified ISO 9001 Provisional Auditor, PECB Certified
ISO 9001 Auditor or PECB Certified ISO 9001 Lead Auditor depending on their
level of experience. Those credentials are available for internal and
external auditors
General Information
Certification fees are included in the exam price
A student manual containing over 450 pages of information and practical
examples will be distributed to participants
A participation certificate of 31 CPD (Continuing Professional Development)
credits will be issued to participants
In case of failure of the exam, participants are allowed to retake the exam
for free under certain conditions