PECB Management
- About
- Accreditations and Affiliations
- Behavior Policy
- Certification Mark Use Policy
- Certification Process
- Code of Ethics
- Complaint and Appeal Policy
- Digital Trust: Building a Secure Future
- GDPR Privacy Statement
- PECB Code Of Ethics Violation Policy
- PECB Management
- PECB Policy Regarding Canadian and International Economic Sanctions and the Countries Impacted
- Quality and Information Security Policies
- Refund Policy
- Statement of Impartiality
- The Value of PECB Certification
- Violation of PECB Brand and Fraud Reporting Policy
Board of Directors
Eric Lachapelle
Chairman
Eric’s main focus is to ensure that PECB consistently provides services of the utmost quality and all participants and applicants are treated with respect, fairness and courtesy. He is also particularly dedicated to ensuring that partners are provided with world-class material and support.
Eric has over 20 years of experience managing information security for organizations around the world. He has worked in North America, Latin America, Europe, Africa and Asia, auditing and training thousands of executives from Fortune 1000 companies. Before founding PECB, Eric was Senior Director for Sales and Distribution at Callio Technologies, an ISO 27001 solutions developer. Under Eric’s leadership, Callio’s distribution network increased tenfold, reaching all continents and helping position Callio as a world leader in ISO 27001 software tools. Before pursuing his career in the ISO industry, Eric was a Business Administration teacher for an international university with schools all over Asia.
He holds the following credentials: ISO 27001 Lead Auditor, Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM) and Certified Information Security Systems Professional (CISSP).
Dr. Faton Aliu
President
With over 25 years of professional experience spanning quality and information security management, project management, IT, consulting, training, and auditing, Faton has consistently demonstrated a system-oriented approach and exceptional leadership. His tenure at PECB has been marked by significant achievements, where he has been instrumental in driving corporate goals and strategies and overseeing the entire workforce. Faton’s role involves providing inspirational leadership and direction to executives, fostering a culture of effective decision-making, and ensuring PECB’s continued development toward achieving short- and long-term objectives.
Beyond his responsibilities at PECB, he serves on the Board of Directors of The International Personnel Certification Association (IPC). He contributes to Canadian committees/working groups for ISO/IEC 20000 and ISO/IEC 38500. His professional journey includes serving as the CEO of DCE Group, specializing in ISO standards implementation, and as the Educational Technologies Director at the American University in Kosova.
Faton holds a doctorate degree from École des Ponts Business School in Paris, a master’s degree in service management from the Rochester Institute of Technology, and executive certificates in Mergers and Acquisitions, Cybersecurity, and Open Innovation from Harvard University. Additionally, he holds certifications, including ISO/IEC 27001 Master, Quality Systems Manager, ISO 9001 Lead Auditor, ISO/IEC 20000 Implementer, ISO/IEC 27001 Lead Auditor, ISO/IEC 27001 Lead Implementer, and CE Marking Counselor. Faton is passionate about leveraging his expertise and experience to drive meaningful impact and growth in PECB and the broader professional community.
Management
Tim Rama
Chief Executive Officer
Tim is responsible for managing the organization’s growth and overseeing the entire organizational efforts to ensure that the organization’s vision of becoming a global benchmark in the certification industry is being achieved. He leads new strategic projects and oversees financial performance.
While serving in his role as the Chief Executive Officer of PECB, Tim ensures that the organization’s values, along with short and long-term strategies are implemented by all divisions and that the PECB network of distributors, partners, trainers, auditors, and clients receive world-class services.
His experience in sales, marketing, business development, operations, and process improvement, enables him to achieve the desired results by providing guidance and coaching to PECB’s teams in various projects and tasks that bring innovative, efficient, and sustainable results.
Tim is a graduate of the Rochester Institute of Technology. He furthered his education by obtaining a Master of Business Administration (MBA) degree from the University of Illinois, Urbana-Champaign. In addition to his academic achievements, he holds the credentials of ISO 9001 Lead Implementer, ISO 21500 Lead Project Manager, ISO/IEC 27001 Lead Auditor, and ISO 13053 Lead Implementer.
Carolina Cabezas
Chief Compliance Officer
Carolina is responsible for managing and overseeing all compliance-related tasks and activities in accordance with ISO/IEC 17024 and ANSI/ASTM E2659-18, PECB proprietary programs, and any program that might be introduced by PECB.
As the Chief Compliance Officer of PECB Group, Carolina ensures that compliance regulations from accreditation authorities, internal policies, processes, and procedures are followed by all divisions, Committees, and the PECB network of distributors, partners, and trainers.
Her experience in consulting, operations, process management, continuous improvement, and management systems design, auditing, and implementation, enable her to ensure PECB’s conformity to the accreditation requirements, compliance processes, and other relevant requirements, while identifying areas to improve.
Carolina holds a degree in Industrial Engineering from San Francisco de Quito University (Ecuador) and a Master’s degree in Manufacturing Consultancy from Cranfield University (United Kingdom). She is also certified as ISO 9001 Lead Auditor, ITIL v3 Foundation, Lean Six Sigma Green Belt, and Lean IT Foundation.
Kastriot Fazliu
Chief Technology Officer
Kastriot has more than 15 years of experience in the field of information technology, specializing in the utilization of the most advanced technologies for fulfilling mission critical operations. Kastriot is eager to adopt methodologies and best practices in the ever-lasting landscape of business change. He has led large and important projects throughout his career that have left a positive mark in every organization he was part of.
Kastriot has joined PECB as a Chief Technology Officer and aims to assist the organization in providing qualitative and unique products and services that meet and exceed customer expectations.
He has graduated from the American University Bulgaria, majoring in Computer Science and minoring in Information Systems. Now, he is pursuing a master’s degree of Science in Business Informatics at the South Eastern European University. He has also been holding the PMP certification for more than 10 years, and has actively participated in numerous other technical and business trainings.
Artan Mustafa
Chief Product Officer
Artan is the Chief Product Officer at PECB, responsible for planning and executing activities focused on the development of PECB training courses and other products such as PECB Skills. He oversees the Training Development, eLearning, PECB Skills, and PECB CyberLabs departments, ensuring seamless collaboration and effective processes across these functions. His role involves identifying mechanisms and resources to streamline department functions and guiding the successful execution of various projects by providing continuous leadership, support, and oversight.
Artan has honed his expertise in operational excellence and systems innovation. With diverse experience in private commercial companies across IT and Management, he brings significant expertise to PECB in project management, business operations, ICT solutions, and business process improvement. His efforts are centered on ensuring that PECB’s products consistently meet and exceed customer expectations.
Artan holds a bachelor’s degree from the Rochester Institute of Technology (RIT) in IT and Management, with a minor in International Relations, and an MBA from the University of Illinois Urbana-Champaign. He also holds professional credentials in Information Security, Privacy Management, and Anti-Bribery.
Valon Beqaj
Director of Shared Service
Valon Beqaj currently serves as the Director of Shared Services at PECB, where he oversees the strategic and operational functions of Finance, Translation, Quality Assurance, Human Resources, and Data Analytics. In this role, Valon leads cross-functional initiatives that drive efficiency, alignment, and performance across these key departments, ensuring they deliver high-value support to the broader organization.
With a solid background in customer operations, business development, data analysis, sales, and marketing, Valon brings a multidimensional perspective to shared services leadership. His comprehensive understanding of internal operations allows him to guide teams toward excellence, streamline processes, and implement sustainable, scalable solutions aligned with PECB’s global growth strategy.
Previously, Valon served as Chief of Staff, providing operational support to the CEO and senior management, managing cross-departmental projects, and contributing to strategic planning and execution. In both roles, he has demonstrated a strong commitment to professionalism, ethics, and organizational integrity.
Valon holds an MBA from Kent State University and a bachelor’s degree in Management and Statistics & Economics from the Rochester Institute of Technology.
Zeki Veliu
Global Marketing Director
In her role as Global Marketing Director, Zeki is responsible for leading the Marketing Department by overseeing and managing PECB’s marketing efforts to achieve its strategic goals and objectives. With a strong educational background and extensive professional experience, Zeki brings a wealth of expertise to her role in guiding a highly dedicated and skilled team of marketing professionals.
With the ability to seamlessly move from big-picture vision and strategy to hands-on implementation, and an extensive background in various aspects of digital marketing, she seamlessly aligns with PECB’s mission to establish itself as a global benchmark in the certification industry.
Zeki is a graduate of the South East European University (SEEU) where she laid the foundation for her career in business and marketing. Additionally, she holds a Master of Business Administration (MBA) degree from the University of Illinois, Urbana-Champaign, further enhancing her knowledge and skillset to excel in the ever-evolving digital world.
Bekim Shala
Senior Regional Director for Asia-Pacific
Bekim is in charge of Global PECB partnerships, ensuring that partners and end-clients receive professional and exceptional service throughout the network. In this capacity, he partners ties, mobilizes, and harmonizes resources to provide our clients with comprehensive certification services that inspire trust and confidence.
Bekim has over 17 years of experience in sales, both internationally and locally, as well as marketing, business development, and leadership. His expertise has helped a lot of businesses achieve success. He began his career in Malaysia as a Junior Sales Associate and soon after was promoted to Senior Sales Manager. He has also served in the capacities of Export-Import Manager, Retail Sales Director, and General Manager before joining PECB North America as Business Development Director, and then PECB Group as Senior Director for Asia-Pacific and North America.
Bekim graduated in Communication from the International University of Malaysia and is now pursuing his MBA studies at PECB University.
Erita Rexhepi
Regional Director - EMEA
Erita oversees the development and supervision of Business Development for the EMEA region at PECB. As the Regional Director for EMEA, she is responsible for fostering strategic partnerships to drive business growth and enhance PECB’s brand presence across the region. Her role also involves building and maintaining strong alliances with distributors and partners.
In addition to conducting in-depth business development analyses, Erita leads cross-functional teams, monitors emerging markets and trends, recommends new products and services, and guides long-term strategies to align with business objectives. Her extensive experience in management, public relations, advertising, and communications empowers her to craft effective strategies that maximize business outcomes.
Erita holds a bachelor’s degree in economics from the University of Pristina and is nearing completion of her iMBA in Business Administration from the University of Illinois Urbana-Champaign. She has also earned multiple certifications in ISO management system standards, covering fields such as Information Security, Health, Safety, and Environmental Management.
Roberto Del Valle
Regional Business Development Director for LATAM
With over 15 years of experience in sales, marketing, and economic promotion, Roberto is currently the Regional Business Development Director for LATAM at PECB. In this role, he leverages his expertise in ISO standards, such as ISO 9001, ISO/IEC 27001, ISO 22301, among many others, to develop and implement effective strategies to increase the market share and revenue of PECB in the region. Additionally, Roberto manages and supports a team of distributors and partners, ensuring high-quality service delivery and customer satisfaction.
Prior to joining PECB, Roberto was the Sales Manager at Sedika Technologies, before which, he worked as a Deputy Director of Economic Promotion at the Secretariat of Economy. Roberto’s experience extends to teaching as a university professor for over 10 years, as well as Director of the Faculty of Economics at the Marista University of Queretaro, Mexico.
His academic credentials include a Bachelor’s degree in International Relations and a Master’s degree in Humanities and Social Sciences, both from the Universidad Anahuac of Mexico, and he currently studies at the University of Western Ontario in Canada.
With his skills in sales management, marketing, negotiation, communication, and leadership, as well as his deep knowledge of ISO standards and their benefits, he is passionate about helping organizations achieve excellence, resilience, and sustainability through ISO training and certification.
Roberto is committed to fostering a culture of collaboration, innovation, and diversity within his team and across the PECB network.
Ardian Berisha
Sales Director - PECB Skills
Ardian, as the Sales Director for PECB Skills, leads the global sales strategy and execution for PECB Skills, with a strong focus on expanding sales, building strategic partnerships, and driving learner growth through tailored, high-impact content. Prior to this role, Ardian served as the Head of Business Development for North America, where he managed and oversaw operations with existing business partners and successfully developed new business opportunities across the region. His exceptional leadership during this period resulted in record-breaking growth and strengthened relationships with key clients and partners.
Ardian joined the PECB Marketing Department in 2016 as a Portfolio Marketing Manager for Information Security Management, where he played a key role for over three years. He also managed PECB Webinars, building a loyal audience that continues to grow today. Later, as Senior Product Marketing Manager for Information Security, he honed his skills in market intelligence and strategy development. His deep understanding of market trends and strategic planning led to a seamless transition into business development, culminating in his promotion to Business Development Associate Supervisor and eventually to leading the North American region.
Ardian holds a bachelor’s of Applied Science (B.A.Sc.) degree in Economics and Management from the Rochester Institute of Technology and holds professional certifications in Information Security, Information Technology, and Quality Management.