AI in Digital Transformation: Standards, Skills, and Best Practices

This session is dedicated to Africa.

As organizations embrace AI to enhance efficiency, decision-making, and customer experiences, integrating these technologies responsibly and effectively has become a strategic priority. AI adoption brings immense opportunities from process automation and predictive analytics to innovative products and services but also introduces challenges related to governance, standards compliance, workforce readiness, and ethical considerations. Organizations need to balance technological innovation with robust frameworks that ensure security, trust, and sustainable growth.

This Regional Webinar will provide practical insights on how organizations can leverage AI while aligning with international standards, building essential skills, and implementing best practices. Participants will gain a clear understanding of how to harness AI to support operational excellence, compliance, and long-term digital resilience.

Join us to explore real-world examples, actionable strategies, and expert perspectives on successfully integrating AI into organizational processes.
Among other topics, this session will cover:
• Key AI standards and frameworks that guide digital transformation initiatives
• Building organizational capabilities and skills for AI adoption
• Balancing innovation, ethics, and compliance in AI implementation
• Practical approaches to leveraging AI for sustainable business growth

Presenters:

James Ampah-Korsah – Managing Partner and Lead Consultant, FCMS Consulting – Ghana
James brings over two decades of experience in auditing, digital transformation, risk management, corporate governance, and consultancy. A Certified Management Systems Auditor (CMSA) and Digital Transformation Officer (CDTO), he has helped multinational corporations, financial institutions, NGOs, and government agencies implement and audit ISO Management Systems. James combines technical expertise with strategic insight, helping organizations align standards, processes, and innovation.

Olufemi Agboola – MD/CEO, Peniel Expert Solutions Ltd
Olufemi has extensive experience across quality control, technical services, production, and management. Passionate about professional development and process improvement, he excels in leading teams through coaching, training, and motivation, helping organizations achieve operational excellence while developing human capital for the future.