Lead Crisis Manager

Who Should Attend?

This training course is intended for:

• Individuals responsible for the delivery of a crisis management capability in an organization
• Individuals responsible for implementing crisis management plans and structures within the organization
• Crisis leaders, decision-makers, and senior managers involved in crisis response and strategic direction
• Members of crisis management teams and emergency response teams
• Individuals seeking to thoroughly understand crisis management
• Professionals aiming to start or advance their careers in crisis management
• Consultants, advisors, and professionals wishing to obtain in-depth knowledge of ISO 22361 guidelines on crisis management

Learning Objectives

By the end of this training course, participants will be able to:

1. Explain the fundamental concepts of and principles for crisis management based on ISO 22361
2. Establish, maintain, and continually improve a crisis management framework that includes leadership, structure, culture, and competence
3. Support the organization in anticipating, assessing, and preparing for crises, while contributing to efforts that help mitigate their impact
4. Respond to, recover, and learn from crises in order to improve an organization’s crisis management capability

Educational Approach

• Participants are strongly encouraged to interact with one another, exchange ideas, and actively participate in discussions.
• The quiz structure within the course closely mirrors that of the certification exam, ensuring participants are well-prepared for the exam.

PECB offers various training course delivery formats, from traditional classroom settings to modern, technology-driven solutions. To learn more about these formats, please click here.

Prerequisites

Participants who want to attend this training course should have a fundamental understanding of crisis management concepts, framework, and process.