Event Details
Event Information
Enroll Now| Course | ISO/IEC 20000 Foundation |
|---|---|
| Start Date | 2017-02-27 |
| End Date | 2017-02-28 |
| Course Language | English |
| Language of Instruction | English |
| Where | RQM Certification - Timisoara |
| Trainer Name | Marius Foica |
| Event Status | Planned |
Event Description
This course enables participants to learn about the best practices for implementing and managing an IT Service Management System as specified in ISO/IEC 20000-1:2005, as well as the best practices for implementing the IT Service Management processes starting from the ISO 20000: planning and implementing new and changed services, service delivery process, relationship management process, problem resolution process, control processes and release processes.
Company Information
| Company Name | RQM Certification |
|---|---|
| Address | Calea Circumvalatiunii, nr 2-4, INCUBOXX Business Centre |
| City | Timisoara |
| Province | State | Region | Timis |
| Event Country | Romania |
| Zip | Postal Code | 300013 |
| Phone | 0040356806034 |
| Fax | |
| office@rqmcert.ro | |
| Website | http://www.rqmcert.ro |