PECB Accounts

How many categories of users are in the system?

The PECB system is based on three different user accounts that are associated with unique email addresses. The same email address cannot be associated with another PECB account. The PECB system user account types are the following:

PECB Account – This account is dedicated to Individuals interested in enrolling in a PECB training event, scheduling an online exam session, and applying for a PECB Certification. The PECB account is associated with an email address and a PECB ID Number. Within the account one can find the myPECB Dashboard which provides features for:

  • Certification maintenance;
  • Course content access management;
  • Examination profile;
  • Billing history;
  • The form for questions submission;

PECB Reseller Account – This account is dedicated to companies interested in becoming PECB Resellers. Having an active Reseller Account is a mandatory requirement for Resellers, as, through the Dashboard, Resellers can:

  • Maintain the Reseller Profile;
  • Maintain connections with Certified Trainers;
  • Publish PECB training events;
  • Manage existing training events;
  • Manage access to course contents;
  • Review invoices;

PECB Certified Trainer Account – This account is dedicated to individuals willing to become PECB Certified Trainers. All certified trainers are provided with a Trainer account that is associated with a unique email address not previously used in the PECB system. The Trainer Dashboard allows trainers to:

  • Maintain their Trainer Certificate;
  • Manage their course content;
  • View the details of the training events;
  • Maintain connections with the PECB Resellers network;

I did not receive a confirmation email

Please check your credentials once more if you have not received a confirmation email. If your credentials are correct then just drop a service ticket.  And we will gladly assist you.

I forgot my password and or credentials of my PECB Account

If you have forgotten your password for any type of PECB Account, simply click the Forgot Password link.

By entering your email address or ID Number to which the account is registered, a reset password link will be sent to your email address.

If you are facing delays in receiving a reset password link, please contact us by dropping a service ticket.

If I hold a PECB credential and I am also a trainer, can I have only one account with one email address to use for both roles?

Our system is built that way that each user category has a different dashboard and must have a unique email address for each account created. Individuals that fall into two user categories, should have one account connected to one email address as a PECB Certified Professional and one as a PECB Certified Trainer.

My login email is not accepted

Sorry for the inconvenience, listed below are some common causes which might help to resolve the issue.

PECB Account: 
Please make sure to log in with your personal email address or your ID Number.
Note: you cannot login using the Business email address provided during registration

Trainer Account: Please be informed that your Trainer Account becomes active once completing the Train The Trainer (TTT) Session and receiving approval from the PECB Trainer Manager.

If the problem persists or you require additional assistance kindly raise a support ticket