Service Management

IT Service Management plays a critical role in relevant organizations since it is concerned with the implementation of quality IT services that meet customer needs.

Expand your knowledge in the field of IT Service Management through our range of professional certification schemes found below.

 

 

 

 

 

ISO/IEC 20000 Training Courses

ISO/IEC 20000

This one-day training enables participants to be familiar with the basic concepts of implementation and management of an Information Technology Service Management System (ITSMS) as specified in ISO/IEC 20000-1:2005. The participant will learn the different components of an ITSMS, including the ITSMS policy, measuring performance, management’s commitment, internal audit, management review and continual improvement.

Read more about ISO/IEC 22000 and its benefits:

Outsourcing Training Courses

Outsourcing

Outsourcing is constantly growing its importance in today’s organizations because of economic and competitive pressures.

Read more about Outsourcing and its benefits:

ISO 55001

ISO 55001

Asset Management is defined as the “coordinated activity of an organization to realize value from assets”, thus it is important for an organization since it involves the balancing of costs, opportunities and risks against the desired performance of assets.

Our range of Asset Management training courses will help you in acquiring knowledge on how to effectively manage assets in your organization.

Read more about ISO 55001 and its benefits:

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