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Business and Supplier Relationship Management Foundation

Why should you attend?

The Business & Supplier Relationship Management Foundation training enables you to learn the appropriate mechanisms for the management of the service provider and customer relationship. During this training course you will be able to distinguish the different components of Business and Supplier Relationship Management involving the service level management, service provider agreements, supplier management, customer satisfaction and change management process.

After completing this course, you can take the exam and apply for a “PECB Certified Business and Supplier Relationship Management Foundation” credential. A PECB Foundation Certificate demonstrates that you have understood the fundamental elements, methodologies and approaches needed for the implementation of a business and supplier relationship management process framework.

Who should attend?

  • Individuals involved in service provider and customer relations
  • Individuals seeking to gain knowledge regarding the correlation between the businesses and suppliers
  • Purchasing Managers/Officers in an organization

Learning objectives

  • Understand the fundamental components of business relationship and supplier management  and its principal process
  • Understand the goal, content and correlation between business relationship and supplier management regulatory frameworks
  • Understand the concepts, approaches, standards, methods and techniques for the implementation and effective management of Business & Supplier Relationship Management framework

Educational approach

  • Training sessions are illustrated with practical examples
  • Open discussions are at your disposal and recommended to take place at the end of each training day
  • Practice quizzes are conducted during the training sessions 



Course agenda

Day 1: Introduction to business relationship and supplier management concepts

Day 2: Business and supplier relationship management process and certification exam 


The “Certified Business and Supplier Relationship Management Foundation” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competency domains:  

Domain 1: Fundamental principles of business relationship and supplier management process

Domain 2: Business relationship and supplier management process 

For more information about exam details, please visit Examination Rules and Policies


Upon the successful completion of the exam, you can apply for the credential shown on the table below. For more information about Business & Supplier Relationship Management certifications and the PECB certification process, refer to the Certification Rules and Policies.

The requirements for “Foundation” certifications are:


General Information

  • Certification fees are included in the exam price
  • Training material containing over 200 pages of information and practical examples will be distributed to participants
  • A participation certificate of 14 CPD (Continuing Professional Development) credits will be issued
  • In case of exam failure, you can retake the exam within 12 months free of charge

Training Days
CPD Certification
Not applicable
Exam Duration hours
Retake Exam
Language : English
Type : Classroom
Certification Fees: N/A
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