As an international standard, ISO 9001 specifies the requirements for
organizations that want to ensure continual improvement and meet
customers’ needs. ISO 9001 was specifically designed to serve as a
guiding framework for organizations of all sizes and industries as it
provides a firm customer focus, namely delivering qualitative goods and
services, which subsequently leads to customer satisfaction. The
implementation of a Quality Management System is a strategic decision for
organizations that aspire to improve their overall performance and provide
a strong basis for sustainable development initiatives. The standard
assists organizations and/or professionals to plan processes, interactions
and have a risk-based thinking.
Why is Quality Management important for you?
ISO 9001 certified professionals are considered as a strong asset to any
organization. Meeting the future needs and expectations is a big challenge
for organizations that operate in any industry, especially in today’s
increasingly dynamic environment. Thus, in order to accomplish
organizational objectives, it is important to understand the necessity of
hiring experts on Quality Management Systems. By implementing ISO 9001, the
certified professionals will help organizations to adopt continuous
improvement practices and provide them with the essential techniques to
ameliorate their working processes. As a result of increased efficiency,
all the processes within the organization will be accordingly aligned and
understood. Moreover, the productivity will increase, and the costs will
decrease. ISO 9001 experts enable organizations to identify and address
organizational risks and achieve customer satisfaction. They also enable
organizations to increase their global presence as many clients require ISO
9001 certified experts before conducting business.
Benefits of ISO 9001 Quality Management
By becoming an ISO 9001 certified professional, you will be able to:
Gain expertise on Quality Management Systems
Help the organization to offer qualitative products and services
Help the organization to reduce costs
Gain competitive advantage
Increase effectiveness
Assist the organization to focus on risk-based thinking
Contribute to the organization’s continuous improvement
Improve performance
Streamline organizational operations
Increase the efficiency of the supply chain management
ISO 9001 Lead Implementer
Why should you attend?
ISO 9001 Lead Implementer training enables you to develop the necessary
expertise to support an organization in establishing, implementing,
managing and maintaining a Quality Management System (QMS) based on ISO
9001. During this training course, you will also gain a thorough
understanding of the best practices of Quality Management Systems and
consequently improve an organization’s customer satisfaction and overall
performance and effectiveness.
After mastering all the necessary concepts of Quality Management Systems,
you can sit for the exam and apply for a “PECB Certified ISO 9001 Lead
Implementer” credential. By holding a PECB Lead Implementer Certificate,
you will be able to demonstrate that you have the practical knowledge and
professional capabilities to implement ISO 9001 in an organization.
Who should attend?
Managers or consultants involved in Quality Management
Expert advisors seeking to master the implementation of a Quality
Management System
Individuals responsible for maintaining conformance with QMS requirements
QMS team members
Learning Objectives
Acknowledge the correlation between ISO 9001 and other standards and
regulatory frameworks
Master the concepts, approaches, methods and techniques used for the
implementation and effective management of a QMS
Learn how to interpret the ISO 9001 requirements in the specific context of
an organization
Learn how to support an organization to effectively plan, implement,
manage, monitor and maintain a QMS
Acquire the expertise to advise an organization in implementing Quality
Management System best practices
Educational approach
This training is based on both theory and best practices used in the
implementation of a QMS
Lecture sessions are illustrated with examples based on case studies
Practical exercises are based on a case study which includes role playing
and discussions
Practice tests are similar to the Certification Exam
Prerequisites
A fundamental understanding of ISO 9001 and comprehensive knowledge of
implementation principles.